Welcome to DCA

The L.A. County Department of Consumer Affairs is glad to work for you. Click here to learn more about us and the services we provide.

Mediation Works

Join DCA and guests for a roundtable discussion about what mediation can do for your community.

DCA TV

We're working on a series of consumer information videos. Check out our videos page for new Small Claims and Security Deposits clips.

Enriching Lives

"It's comforting knowing a competent department is providing service, free, for anyone who needs it." - Courtney Johnson, Marina del Rey

Dealing with Debt

Learn how to deal with debt collection with tips from Consumer Affairs' experts. Join an upcoming workshop at the Norwalk Courthouse.

Consumer News


Rent-to-Own Business Pays $28.4M Settlement to State

The California Attorney General’s Office announced a $28.4 million settlement with Aaron’s, Inc. to resolve allegations that the company violated California consumer protection and privacy laws. Aaron’s is the second largest rent-to-own business in the nation. The County of Los Angeles Department of Consumer Affairs assisted with the investigation.


Consumer Affairs celebrates National Mediation Week

The County of Los Angeles Department of Consumer Affairs is proud to participate in the American Bar Association’s Mediation Week from Oct. 12-18, 2014. Mediation programs, like ours at Consumer Affairs, are great alternatives to settle disputes without going to court.


Layaway again a popular way to pay

With the holiday season just around the corner, you may already be thinking about getting a head start on holiday shopping. If you have no credit, limited credit, or you just want an alternative that allows you to spread out the cost of paying for gifts, layaway can be an effective way to pay.


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