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New Consumer Laws 2012

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Elder Abuse: Can report over the Internet

SB 718– Chapter 373 - W&I §§1630, 15630.1, 15658

Effective January 1, 2012

Summary: Allows mandated reporters to report known or suspected elder abuse over the Internet.

Background: Previously, if a mandated reporter suspects elder or dependent adult abuse, they must report immediately by telephone and within two days by written report sent to their local law enforcement agency or certain appropriate parties. Mandated reporters are those who care for an elder or dependent adult (including administrators and staff of a facility that provides care), health practitioners, clergy members, and local law enforcement.

The New Law: Allows mandated reporters to report known or suspected elder abuse over the Internet. The Internet report must contain the same information elements as a telephone report. The law also allows the required written abuse report to be submitted through a confidential Internet reporting tool, if the county or long term care ombudsman program chooses to implement such a system.

Under present law, the suspected abuse must be reported immediately by telephone and within two days by written report sent to the local law enforcement agency or to certain appropriate parties.

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For more information:
County of Los Angeles Department of Consumer Affairs
B-96 Kenneth Hahn Hall of Administration
500 W. Temple Street * Los Angeles, CA 90012-2706
Telephone (800) 593-8222 (within the County) * (213) 974-1452
Website: dca.lacounty.gov

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