2007 - Moving Companies

County of Los Angeles
Department of Consumer Affairs
New Consumer Laws 2007

Moving Companies: More Protections For Consumers

Public Utilities Code Sections 5133,
5134, 5142, 5192, 5248, 5285

The Public Utility Commissions (PUC) licenses and regulates moving and storage companies that operate within California. As a result, the PUC was usually the only agency that investigated complaints against predatory moving and storage companies.

This new law authorizes any law enforcement agency to investigate complaints against predatory moving and storage companies. This law also authorizes law enforcement agencies to take goods being held hostage by a moving company and return them to the rightful owner if the moving company is operating illegally.
This law also lets the PUC fine a moving company up to $30,000 or revoke its license for theft or fraud.

May be reprinted for non-commercial use if a credit line is included acknowledging the County of Los Angeles Department of Consumer Affairs.

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For more information:
County of Los Angeles Department of Consumer Affairs
B-96 Kenneth Hahn Hall of Administration
500 W. Temple Street * Los Angeles, CA 90012-2706
Telephone (800) 593-8222 (within the County) * (213) 974-1452
web site: dca.lacounty.gov