About This Site

NAVIGATION

Thank you for visiting the Department of Consumer Affairs web site. We want to provide our visitors with access to information about our Department and services. Accordingly, our site has been designed to coordinate with the County's Portal Home Page in the following ways:

CONSISTENCY – Our pages have a “look and feel” that is consistent with the Portal Home Page. You will always find the same navigation bars across the top of each page to enable easy movement throughout the web site. Some of our pages open new windows without the Portal look to facilitate your printing them if you wish. Selecting "Close Window" from these pages will take you back to the last page you visited. Accessing the Portal Home Page is a simple click of the County Home button. To return to our Home Page click the Home button.

ADOBE ACROBAT – To make information available to the widest possible audience, some documents, forms or publications are formatted using Adobe’s Portable Document Format (PDF). To view these PDFs you must have Adobe’s Acrobat Reader installed on your computer. This is a free software product that can be obtained online at: http://www.adobe.com/products/acrobat/readstep2.html

TECHNICAL REQUIREMENTS

The Consumer Affairs web site. is standardized to ensure usability by the widest audience possible. This includes people with vision, hearing or other impairments that would affect Internet access.

SCREEN RESOLUTION – Pages are designed for best viewing with a monitor resolution of 800 x 600.

BROWSER COMPATIBILITY – The web site. is designed for best viewing using Internet Explorer 5.x or Netscape Navigator 6.x and above. Lower versions or other commonly used browsers will work, but may not display with optimal formatting.

JAVASCRIPT – The web site. uses JavaScript for some of the navigation and printing tasks. This may cause your browser (particularly Internet Explorer 6) to warn you that you are allowing "active content". If you choose not to allow the javascript to function, you can still close the windows and print manually with no loss of functionality.

ADOBE ACROBAT – Certain documents, forms or publications are formatted using Adobe’s Portable Document Format (PDF). Adobe’s free Acrobat Reader software must be installed on your computer in order to view or print these pages. To download Acrobat Reader go to: http://www.adobe.com/products/acrobat/readstep2.html

Acrobat Reader is a self-configuring software. Questions regarding Acrobat issues should be directed to Adobe Customer Service.

ACCESSIBILITY

The County's Portal Home Page and this Department of Consumer Affairs web page are compliant with the Americans With Disabilities Act (ADA) standards and guidelines.

DISCLAIMER

The information contained in the following web pages was valid at the time of publication. The County of Los Angeles reserves the right to make changes and improvements at any time and without notice, and assumes no liability for damages incurred directly or indirectly as a result of errors, omissions or discrepancies.