Our motto:

“…because everyone’s a consumer.”

Our Vision:

Promoting and advocating a fair and vibrant marketplace for consumers, businesses and communities.

Our Mission:

To provide professional and responsive services to the consumers and businesses of Los Angeles County through advocacy, empowerment and education.

Our Operating Values are:

• Teamwork
• Professionalism
• Compassion
• Open and Effective  Communication
• Responsiveness
• Integrity